FTL Technology appreciates your visit and interest in our company, products, and services. We value the importance of protecting your privacy and personal data. To ensure transparency and security, this privacy policy explains how FTL processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of its website. FTL processes Personal Data both as a Processor and as a Controller, as defined in the the General Data Protection Regulations (GDPR).  

Any information stored by FTL is treated as confidential. All information is stored securely and is accessed by authorized personnel only. FTL implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.

We reserve the right to update this privacy policy at any time without prior notice. We will process data in accordance to the privacy policy that you have consented to at the time of your consent. Upon a change in policy, we will alert you with a conspicuous website banner notice; your continued use of the website and/or its services will constitute your consent to the updated policy. Use the “Last Updated” date in this policy to determine when it was last changed.

1. Purposes of the Data Processing

FTL collects and processes your personal data in order to:

  • Provide you with the services that you seek from our websites;
  • Improve our websites and services;
  • Ensure the security of our websites;
  • And, if you have additionally consented to it, market to you specifically, such as through email remarketing and web retargeting.

Beyond these purposes, we process your data only if you have granted express consent for its stated purposes.

2. Cookies and Tracking Pixels on Visit

Our website uses cookies to help us provide you with the best experience possible. For more details on how we use cookies on our website, please see our dedicated Cookie Policy page.

3. Website visitors

FTL may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you register for tools or sign up for newsletters or complete a contact form. If you provide us with your social media details, FTL may retrieve publicly available information about you from social media.

Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, your areas of interest, interest in FTL products, and certain information about the company you are working for (company name and address).  FTL gathers data about visits to the website, including numbers of Visitors and visits, Geolocation data, length of time spent on the site, pages clicked on or where Visitors have come from.

4. Categories of Personal Data

Personal data means any information relating to an identified or identifiable natural person. FTL collects, processes, or uses the following personal data, if you provide it to us: name, email, phone, address, job title, company and other data that you have provided while contacting us, especially using the contact, download, or signup forms on our website.

For marketing purposes and to improve our websites and services, we also collect data sent by your web browser, e.g., information about your browser, your IP address, and your operating system.

5. Data recipients

We do not sell or rent your personal information to third-parties. We may share your personal information with our channel partners, who work on our behalf, where they need to provide a product or service you have requested; but they may only use this information in order to provide this product or service and not for any other purpose.

We use third-party data processors to process personal data on our behalf, such as service providers relating to hosting and operating the websites, marketing, analytics, improving the websites, and sending email newsletters. These processors may be located outside the European Union.

Our websites may also include social media features (e.g., share or like buttons). Such features are provided by third-party social media platforms such as LinkedIn, Twitter, or Facebook. Where data is collected this way, its processing is governed by the privacy policy of the respective social media platforms.

Our content may link to third party websites to provide relevant references. We are not responsible for such external content, which may contain separate privacy policies and data processing disclosures.

We may disclose your personal information if required by law, regulation, or other legal subpoena or warrant. We may also disclose your personal information to a regulatory or law enforcement agency if we believe it to be necessary to protect the rights, property, or personal safety of FTL, its customers or any third party.

5. Email communications

If you have given us consent to use your email address for purposes of communication or promotion, we will use your data to contact you or send promotional emails relating to your interests. You may revoke your consent to being contacted by email for promotional purposes any time, by clicking on an unsubscribe link or replying directly stating your wish to unsubscribe.  Further, with your consent, we may make use of email tracking technology to obtain data on if you open an email or if you click on links in an email. This data will be used only in automated ways to help improve future marketing messaging and/or to prioritize follow ups based on perceived communications relevance. Without your consent, we will not make use of personal data unique to you, such as your IP address, your device and browser information, or the time and number of times you open an email or click on a link.

6. Technical and Organizational Data Protection

FTL implements commercially reasonable technical and organizational measures to protect your personal data against abuse and loss. We store such data in secure environments. We provide training to our employees on data protection best practices and require them to enter into a confidentiality agreement.

While we use all reasonable efforts to protect your personal information, we cannot guarantee the absolute security of your data submitted through our websites.

7. Rights and Contact Info

Upon request, our Data Protection Officer will provide you with information as to whether and what personal data we store in relation to you. Should your personal data be incorrect, you may have it rectified. You may also revoke your consent to use your personal data in the future, in whole or in parts, or request deletion of your personal data.

Please feel free to direct such requests, or other questions and comments regarding this privacy statement or the privacy practices of FTL to our Data Protection Officer:

FTL Technology Ltd
Bruntcliffe Avenue
Leeds 27 Business Park
LS27 0TG
Email:  ftl (at) idexcorp (dot) com

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